Privacy Policy

How we handle your information and SMS communications

Florida Termite Guys
Website: https://floridatermiteguys.com
Last Updated: March 30, 2026

This Privacy Policy describes how Florida Termite Guys ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services. It also explains your privacy rights and how the law protects you.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, request a quote, schedule a service, or otherwise communicate with us.

Personal Data

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing or service address
  • Any other information you provide through our website, forms, phone calls, or in-person interactions

SMS Communication Data

If you consent to receive SMS communications from us, you agree to receive text messages related to our services. See the SMS Terms and Conditions section below for full details.

2. Usage Data

We may automatically collect certain information when you visit our website, including:

  • Your device's IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

3. Tracking Technologies and Cookies

We may use cookies, web beacons, tracking pixels, and similar technologies to monitor activity on our website and store certain information. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and service requests
  • Schedule and confirm appointments
  • Send service reminders and follow-up communications
  • Process billing and payments
  • Send promotional offers (only with your consent)
  • Improve our website, services, and customer experience
  • Comply with legal obligations

5. Data Sharing Restrictions

We do not sell, rent, or share your personal information, including phone numbers collected through SMS consent, with third parties or affiliates for marketing purposes under any circumstances.

We may share your information only with:

  • Service providers who assist us in operating our business (e.g., scheduling software, payment processors), subject to confidentiality obligations
  • Legal authorities when required by law, regulation, or legal process
  • Business transaction parties in the event of a merger, acquisition, or sale of assets, in which case your data may be transferred as part of the transaction

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data, including encryption and secure servers. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

7. Your Rights

You have the right to:

  • Access your personal information that we hold
  • Update or correct inaccurate personal data
  • Request deletion of your personal information
  • Opt out of SMS communications at any time (see SMS Terms below)

To exercise any of these rights, contact us at the information provided below.

8. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page, and we will update the "Last Updated" date accordingly. We encourage you to review this policy periodically.

SMS Terms and Conditions

By opting in to receive SMS messages from Florida Termite Guys, you agree to the following terms:

1. Consent for SMS Communication

By providing your phone number and opting in, you consent to receive SMS messages from Florida Termite Guys related to our services. Phone numbers obtained through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

You may receive messages related to:

  • Appointment scheduling and reminders
  • Service follow-ups and confirmations
  • Billing and payment inquiries
  • Promotional offers or seasonal specials (only if you have opted in to receive them)

3. Message Frequency

Message frequency varies depending on your service activity and communication preferences. You may receive up to 15 messages per week, though typical frequency is much lower.

4. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. These fees may vary for domestic and international messages. Contact your carrier for details on your specific plan.

5. Opt-In Methods

You may opt in to receive SMS messages from Florida Termite Guys by:

  • Providing verbal consent during a phone call or in-person interaction
  • Submitting an online form on our website
  • Completing a paper form

6. Opt-Out Instructions

You can opt out of SMS communications at any time by:

  • Replying STOP to any SMS message from us
  • Contacting us directly at the information below

After opting out, you will receive a one-time confirmation message. No further messages will be sent unless you opt in again.

7. Help

If you experience any issues with our SMS communications, reply HELP to any message or contact us directly using the information below.

8. Opting Out of SMS at Sign-Up

If you do not wish to receive SMS messages, simply do not check the SMS consent box on any of our forms.

9. Standard Messaging Disclosures

Contact Us

If you have any questions about this Privacy Policy or our SMS Terms and Conditions, please contact us:

Florida Termite Guys
Contact
(786) 981-3822
info@floridatermiteguys.com
10755 SW 190th St #46, Miami, FL 33157
Website: https://floridatermiteguys.com

Call (305) 964-5880